Making a Purchase
Placing an order with us is easy. Simply browse our website, select the products that you wish to buy and check out via our secure server. We accept payments via Paypal, or bank transfer. Please note the funds must be in our account before we ship your order.
You can also place an order over the phone. Ring us on 01254 691754 or 07970 104864. Our hours of operation are Monday to Friday 9:00 am – 5:00 pm.
Should you wish to cancel an order before it has been shipped, simply email or call us and we will be happy to oblige.
Shipping and Handling
Prices on our website are exclusive of postage & packaging. Upon checkout, postage will calculated and added.
We process your order as soon as it is received and aim to despatch your goods within 1-3 business days. We strive to maintain a healthy inventory of stock at all times and seldom have to back order items. We do ask that customers give us as much advance notice as possible around peak times such as Valentine’s Day, Mother’s Day and Christmas. Since all of our Reedy’s products are handmade by us, there is an extra element of time involved in all stages of our production and we also want to provide you with items which have a great shelf life.
Guarantee & Returns Policy
We guarantee that you will be satisfied with your purchase. If you are not satisfied, simply contact us and we will replace or refund your purchase. All returned products must be unused and in the original packaging. We abide by ‘The Consumer Protection (Distance Selling) Regulations 2000’ which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm – this means we will take all reasonable care to ensure that goods supplied are in an acceptable condition. Please contact us immediately if you experience any dissatisfaction with our products.
If you need to reach us, please email us at firstname.lastname@example.org. Alternatively, you can call on 01254 691754, 07970 104864, facebook message us at Reedy’s Naturally or write to us at Reedy’s Naturally, Unit 9, Elder Court, Shadsworth Business Park, Blackburn BB1 2EQ,